Inventory Forecasting 101 One of the most enjoyable aspects of working is we get to learn new stuff — constantly, almost every day. Sometimes a blog post is all you need to gain a basic understanding of a specific topic… for instance Inventory Forecasting. If you need to learn more, we’re fortunate to have an abundance… Read More »
Maybe it’s my old(er) age, but it seems the typical IT department lives in a state somewhere between panic and chaos. Personally, I enjoy working in a calmer and kinder environment. Since IT often includes helpdesk and support, a sense of urgency is certainly expected, and there are times when it’s “all hands on deck”… Read More »
In our last post, we covered a quick/easy way to establish budgetary costs and identify the “low hanging fruit” IT projects – those projects that have HIGH value but relatively low cost and/or easy implementation. Now we’re going to tackle that one HIGH value project that was more complex – Enhance Customer Ordering.
In our last post, we identified our top priority projects, based on likelihood and business impact. Remember, these projects started from our own assessment, combined with firsthand feedback from department heads, IT staff, vendors – anyone possible.
Now we’ll attach estimated costs to each possible solution, keeping in mind that costs may go through several iterations. Think of this initial step as a BUDGETING step – not necessarily the fixed cost for the absolutely-best solution to each problem.
One of the benefits of entering an existing (but leaderless) IT environment is the fresh perspective we can apply while establishing the organization’s technology goals. When starting with a blank sheet of paper, you can’t take anything for granted. Sometimes this clean start can be helpful — even in strong IT environments. Every now and then, it’s good to question the status quo, reassess risk, and confirm past decisions. Why wait until things get bad?
For the past several weeks, I’ve been fortunate to attend Sandler sales training. The Sandler training program includes a bunch of keywords, pictures, and techniques designed to shift sales people from the stereotypical used-car-salesman-type to a trusted and professional advisor. Whether or not you are in sales, as a working professional you will probably find yourself selling something to someone (ideas, projects, opinions, decisions, budgets, etc).
This article on ITSM is taken from a research paper completed as a requirement in a Master’s class taken Fall 2012. It outlines the use of ITSM to improve the traditional process where the development group builds systems that are thrown “over the wall” to another group who struggles to support them.
Over the past few years, I’ve been hired into IT positions that were vacant for a period of time (no CIO/ VP-IT/Director of IT). This means I was not aware of existing project plans or future goals. In this situation I’m starting from scratch, which means assessing the current environment to determine future plans.The temptation in this type of role is to immediately identify high-visibility IT projects and push them forward. As the new IT expert, your chance of approval may be higher if you push projects early. However, assuming new tech is needed without fully assessing the existing environment often leads to IT-run-amok.